PRIVACY POLICY

This policy explains how Zee-en Studios (“we”, “us”) collects and uses information when you shop on our website or contact us.

INFORMATION WE COLLECT

• Contact and order details you provide — name, email, phone, shipping address, and order notes.
• Payment-related information processed by our payment partners (we do not store full card numbers on our servers).
• Basic technical data such as device/browser type and pages visited, used to keep the site secure and improve performance.

HOW WE USE YOUR INFORMATION

• To process orders, payments, shipping, and returns.
• To respond to messages via email, phone, or WhatsApp.
• To send order updates; marketing messages only if you opt in, and you can unsubscribe anytime.
• To prevent fraud and maintain the security of our store.

SHARING

We share information only with services needed to run the store — for example payment providers, shipping partners, and hosting. We do not sell your personal data.

RETENTION

We keep order and account records as long as needed for legal, tax, and customer-service purposes, then delete or anonymise them when no longer required.

YOUR CHOICES

You may request access to or correction of your personal data, or ask us to delete it where applicable, by contacting zeeenstudios@gmail.com.

UPDATES

We may update this policy from time to time. The latest version will always be available on this page.